Frequently Asked Questions
FAQ's
General:
Home Cleaning:
Office Cleaning:
Deep Cleaning:
Billing
General:
A: A general cleaning typically includes dusting, vacuuming, mopping, and sanitizing. It may also remove accumulated clutter, clean windows and other surfaces, and repair damages.
A: Yes, we ask for your credit card information at the booking time so that we may charge you accordingly.
A: No, general cleaning services typically last between one and two hours.
A: Closet cleaning is not typically included in a general cleaning service. You will need to consult our staff for more specific information about this service.
A: No, you do not have to be home during general cleaning. However, we recommend you provide our staff with your address and necessary code so they may enter without disturbing you.
Home Cleaning:
A: A cleaning service includes all the necessary tools and supplies to clean your home. It may also have a steam, pressure washer, or mopping system.
A: Maids On Duty team is certified in expert and professional cleaning techniques. All our cleaners have undergone a rigorous background check and receive regular training to ensure the highest quality services.
A: You should expect professional, friendly service from our crews. We will work diligently to clean every nook and cranny in your home while respecting your belongings and allergies.
A: Yes, we typically clean the inside and outside of the home.
A: Weekly is typically the schedule for most homes, but this can vary based on your level of lifestyle and how cluttered your home is.
Office Cleaning:
A: An office cleaning service is a company that cleans offices regularly. They clean everything from the desks to the carpets, removing any dust or debris that may have accumulated over time.
A: The main benefit of using an office cleaning service is that it helps to keep your workplace looking tidy and spick and span. Not only will this improve work productivity, but it will also reduce the risk of bacteria growing – which can be very dangerous if not handled correctly.
A: When selecting an office cleaning service, it is essential to look for one with a proven track record. This means that they have been able to provide quality services consistently over time – necessary if you are looking for a trustworthy provider.
A: Yes, most office cleaning services offer a range of guarantees – from refunding you if they cannot provide the service you require to offering a no-questions-asked return policy. This means you can be sure you are getting good value for money when using their services.
A: This depends on the level of dirt and dust that accumulates in your workplace. For generally clean workplaces, you can expect to have your office cleaned every two to three months. If there is more build-up or your office is particularly dirty, it may need to be cleaned more frequently.
Deep Cleaning:
A: A deep clean includes cleaning all surfaces and items in the home, such as floors, walls, ceilings, furniture, appliances, and porcelain. It can also involve removing pet stains and odors.
A: A deep clean typically includes cleaning all surfaces and items in the home. If your home is large, it may require more than one visit to complete the job. We would be happy to provide an estimate for a detailed cleanup that covers every nook and cranny in your house.
A: We recommend that you remove any furniture and belongings from the floor, walls, and ceilings before our arrival. This will help us move more quickly around your home and minimize disruption.
A: Cleaning supplies necessary for a deep clean include brooms, mops, buckets, or cleaning machines with scrubbers and dustpans.
A: It typically takes two to three hours to complete a deep clean.
Billing
A: You’ll need to give us a working credit card when you make the appointment, and we’ll place a hold on it the day before the cleaning is done. Please be aware that we only charge once the reservation is finished. To ensure that you are satisfied with the service, we will call you the day after the work is completed.
A: We accept Visa and Mastercard.
A: If you have had problems with your credit card in the past or just want to ensure that we have your current information, please get in touch with us before your appointment so we can update our records.
Contact Us Today!
Do you have too much to do and not enough time? That’s where we come in. We’re Maids On Duty, based in Alberta, Canada, and we offer professional cleaning services that will take care of all your cleaning needs – quickly, efficiently, and affordably. Imagine coming home to a clean house every day without having to lift a finger. With Maids On Duty, that’s precisely what you’ll get. We’re the best at what we do, and our satisfied customers are proof of that. Contact us today at 780-111-1111 for a free quote on our services! We promise you won’t be disappointed.